CHRONOLAW TERMS OF USE

Core Features:

• Document upload, storage, and management
• AI-powered document analysis and summarization
• Hierarchical document summarization
• Automated chronology generation
• Citation tracking and verification
• Question-answering with verifiable citations (RAG technology)
• Semantic search across case documents
• Document annotation and collaboration tools

Integrations:

• Cloud storage: Google Drive, Dropbox, OneDrive
• Legal practice management: Clio
• Legal research: WestLaw, LexisNexis (citation verification)
• AI providers (via Amazon Bedrock): Anthropic Claude Sonnet 4.6 & Haiku 4.5, Amazon Nova Lite, Cohere Embed v4 & Rerank 3.5

Supported File Types:

PDF, DOCX, XLSX, CSV, TXT, EML, MSG, MBOX, PPTX

1. Case Limits on Non-Enterprise Plans.

Certain subscription plans, including without limitation the Professional or mid-tier plans (collectively, "Standard Plans"), may impose limits on the number of active matters the customer may maintain at any given time (the "Case Limit"). Unless otherwise specified, the Professional Plan permits up to twenty-five (25) active cases. Once the Case Limit is reached, the customer must permanently delete one or more existing matters—including all associated documents, text extractions, embeddings, summaries, and metadata—before initiating a new matter. Litigation-AI does not provide long-term archival storage for Standard Plans, and deleted materials cannot be restored.

2. Unlimited Documents; Fair-Use Standard.

References to "unlimited documents," "unlimited pages," or similar terminology in connection with a Standard Plan indicate that Litigation-AI does not impose a fixed numerical cap on the number of documents or pages a customer may upload across their active matters, provided such usage remains consistent with fair and reasonable use for the applicable plan tier. The customer acknowledges that the Professional Plan is designed for typical litigation workloads and assumes ordinary case volumes and ingestion patterns.

3. High-Volume Usage Thresholds.

The customer further acknowledges that ingestion patterns significantly exceeding typical litigation workloads—including, by way of illustration and not limitation, regular monthly ingestion in excess of approximately twenty thousand (20,000) to thirty thousand (30,000) pages, or maintenance of individual matters comprising approximately fifteen thousand (15,000) to twenty thousand (20,000) pages or more—may require enhanced processing capacity, dedicated compute resources, and performance guarantees that are available only in the Enterprise tier or higher. Litigation-AI reserves the right to classify such usage as "High-Volume Usage."

4. Right to Require Upgrade, Throttle, or Limit Processing.

In the event of High-Volume Usage or any usage that materially exceeds the expected operational parameters of the customer's subscribed plan, Litigation-AI may, in its reasonable discretion:

• (a) throttle or rate-limit document ingestion or processing;
• (b) prioritize other customers' workloads;
• (c) temporarily restrict certain features;
• (d) require the customer to upgrade to an Enterprise or higher-tier plan; or
• (e) take any other reasonable action necessary to maintain system performance, security, and availability for all users.

Litigation-AI will make commercially reasonable efforts to notify the customer prior to implementing such measures.

5. Deletion of Cases and Data Handling.

When a customer deletes a matter on a Standard Plan, all associated documents and derived data—including without limitation extracted text, optical character recognition outputs, embeddings, summaries, relationships, timestamps, and citation metadata—are scheduled for deletion in accordance with Litigation-AI's internal retention, backup, and purge schedules. Customers are solely responsible for exporting any data they wish to retain prior to deletion. Litigation-AI does not maintain archival or inactive storage for deleted matters on Standard Plans.

6. Enterprise Plans.

Customers requiring high-volume ingestion, large or complex matters, specialized performance requirements, extended retention, or concurrent usage across multiple authorized users may subscribe to an Enterprise plan. Enterprise plans may include increased or customized Case Limits, dedicated or priority compute resources, enhanced throughput, service level commitments, expanded retention options, audit capabilities, custom integrations, and additional support obligations as set forth in an applicable order form or written agreement.

7. Interpretation.

This Section shall be interpreted to achieve the dual purpose of (a) ensuring predictable, reliable, and performant operation of the Service for all subscribers, and (b) providing clear expectations regarding the customer's responsibilities and plan-specific limitations. This Section applies notwithstanding any promotional language, marketing materials, or customer assumptions to the contrary.

4.1 Account Creation

To use the Platform, you must:

• Be at least 18 years of age
• Provide accurate, current, and complete registration information
• Be authorized to represent your organization (for business accounts)
• Have legal capacity to enter into binding contracts
• Maintain and update your account information

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of unauthorized access or security breaches
• Using strong passwords and enabling multi-factor authentication

We are not liable for losses caused by unauthorized use of your account, whether or not you were aware of such use.

4.3 One Account Per User

Each account is for individual use. You may not:

• Share account credentials with others
• Allow others to access your account
• Create multiple accounts for yourself
• Impersonate any person or entity

Team and Enterprise tiers allow multiple authorized users with separate credentials.

4.4 Account Verification

We may verify your identity or authorization to use the Platform, particularly for Team and Enterprise accounts. You agree to provide requested documentation promptly.

5.1 Permitted Uses

You may use the Platform only for lawful purposes and in accordance with these Terms, including:

• Managing litigation cases and legal matters
• Analyzing legal documents and evidence
• Conducting legal research and preparation
• Collaborating with team members on legal matters
• Integrating with authorized third-party services

5.2 Prohibited Uses

You may NOT use the Platform to:

5.3 Consequences of Violations

Violations may result in:

• Warning and required corrective action
• Temporary suspension of access
• Permanent account termination
• Legal action and pursuit of damages
• Reporting to law enforcement or regulatory authorities
• Forfeiture of fees paid (no refund)

We reserve the right to investigate suspected violations and cooperate with law enforcement.

6.1 Your Content

You retain all ownership rights to content you upload, create, or store on the Platform ("User Content"), including:

• Legal documents and case materials
• Notes, annotations, and comments
• Queries and conversations
• Case organization and structure

6.2 License to ChronoLaw

By uploading User Content, you grant ChronoLaw a limited, non-exclusive, royalty-free, worldwide license to:

• Store, process, and display your content to provide the Platform services
• Use AI models to analyze, summarize, and generate insights from your content
• Create derivative works (summaries, chronologies, etc.) as part of service features
• Back up and reproduce content for service reliability and disaster recovery
• Use de-identified, anonymized data for service improvement and research

This license:

• Exists only to provide services to you
• Does not grant us ownership of your content
• Does not permit us to share your content with third parties (except as required to provide services)
• Terminates when you delete content, subject to retention periods in our Privacy Policy

6.3 Your Responsibilities for User Content

You represent and warrant that:

• You own or have necessary rights to all User Content
• Your content does not infringe any third-party rights
• You have obtained necessary consents (including from clients) for cloud storage and AI processing
• Your content complies with all applicable laws and professional rules
• You are authorized to upload and process the content
• If you upload, transmit, or otherwise cause the Platform to receive PHI or ePHI (as defined in §11.A), you have a fully executed Business Associate Agreement ("BAA") with ChronoLaw in effect for your account before that PHI or ePHI is submitted

You are solely responsible for:

• Ensuring appropriate client consent for using the Platform
• Maintaining attorney-client privilege (see Section 9)
• Compliance with data protection laws (GDPR, CCPA, etc.)
• Compliance with the HIPAA Rules (as defined in §11.A) when you submit PHI or ePHI, including maintaining any required relationship as a Covered Entity or business associate of a Covered Entity
• Compliance with legal ethics rules and professional conduct standards
• Determining appropriateness of using AI tools for your matters
• Configuring account access, integrations, and matter sharing so that only authorized individuals can access PHI or ePHI you submit

6.4 Content Backup and Loss

While we maintain regular backups, you are responsible for:

• Maintaining your own backups of important content
• Exporting data before account cancellation
• Understanding that we cannot guarantee complete prevention of data loss

We are not liable for any loss, corruption, or unauthorized access to User Content, except as expressly provided in these Terms.

6.5 Prohibited Content

You may not upload content that:

• Contains malware, viruses, or malicious code
• Infringes intellectual property rights
• Violates third-party privacy or confidentiality rights (without proper authorization)
• Contains illegal material (child exploitation, classified information, etc.)
• Is intended to disrupt or damage the Platform
• Constitutes PHI or ePHI submitted to the Platform when no BAA with ChronoLaw is in effect for your account

We reserve the right to remove prohibited content, suspend or terminate access, and may report illegal content to authorities. If we reasonably believe PHI or ePHI has been submitted without a BAA in effect, we may quarantine, restrict processing of, or delete the affected content and related outputs after notice when practicable.

7.1 ChronoLaw IP

The Platform, including all content, features, functionality, software, and technology, is owned by ChronoLaw and protected by:

• Copyright, trademark, and patent laws
• Trade secret protection
• International intellectual property treaties

Protected Elements Include:

• Software code and architecture
• AI models and algorithms
• User interface and design
• ChronoLaw name, logo, and branding
• Documentation and training materials
• Proprietary methodologies

7.2 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes and in accordance with your subscription tier.

This license does NOT permit you to:

• Modify, copy, or create derivative works of the Platform
• Reverse engineer or decompile the software
• Remove proprietary notices or labels
• Use the Platform for any commercial purpose other than your legal practice
• License, sell, rent, lease, transfer, or distribute the Platform
• Use ChronoLaw trademarks without written permission

7.3 Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the Platform ("Feedback"), you grant ChronoLaw a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and commercialize the Feedback without attribution or compensation.

7.4 DMCA and Copyright Infringement

If you believe content on the Platform infringes your copyright, submit a DMCA notice to legal@chrono-law.com with:

• Identification of the copyrighted work
• Identification of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

We will respond to valid notices in accordance with the Digital Millennium Copyright Act.

8.1 No Attorney-Client Relationship

IMPORTANT: ChronoLaw is a technology provider, not a law firm. Use of the Platform:

• Does NOT create an attorney-client relationship with ChronoLaw
• Does NOT constitute legal advice
• Does NOT make ChronoLaw responsible for your legal work product
• Does NOT make ChronoLaw your agent or representative

Notwithstanding the foregoing, for accounts on which a Supervising Attorney has been designated pursuant to §10.C, Provider acknowledges its role as agent of Counsel solely for the limited purpose described in §10.A (Kovel-style agency for facilitation of legal services). This carve-out does not create any agency relationship for any other purpose or for any account that has not completed a Supervising Attorney designation.

8.2 Preservation of Privilege

We implement security measures designed to help protect the confidentiality of privileged communications. However:

You Are Responsible For:

• Determining whether the Platform is appropriate for privileged matter
• Obtaining informed client consent for cloud storage and AI processing
• Assessing privilege waiver risks under applicable law
• Complying with ethics rules regarding technology competence
• Maintaining appropriate security practices
• Supervising AI-generated work product

Important Considerations:

• Jurisdictional variations in privilege waiver rules for cloud services
• Potential third-party access implications (AI providers, cloud hosting)
• Ethics opinions in your jurisdiction regarding AI use
• Client consent requirements under professional conduct rules
• Your duty of technological competence

8.3 Ethics and Professional Conduct

You acknowledge that:

• You remain solely responsible for compliance with professional conduct rules
• AI output requires human review and supervision
• You must verify accuracy of AI-generated summaries and insights
• You must maintain competence in AI technology use (see ABA Model Rule 1.1 Comment 8)
• You should consult ethics guidance in your jurisdiction

Recommended Resources:

• ABA Commission on Ethics 20/20
• State bar association ethics opinions on cloud computing and AI
• Your jurisdiction's rules of professional conduct

8.4 Waiver Disclaimer

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING:

• Whether use of the Platform constitutes privilege waiver in your jurisdiction
• The adequacy of our security measures for privileged communications under applicable law
• Compliance with ethics rules in your jurisdiction
• Appropriateness of AI use for specific legal matters

Consult with ethics counsel or your bar association if uncertain.

§10.A — Agency Designation and Kovel Relationship

Section 1 — Identification of Agency Status

ChronoLaw LLC ("Provider") acknowledges and agrees that it is being engaged as an agent of the subscribing attorney or law firm ("Counsel") specifically to assist in the interpretation, translation, organization, and analysis of complex factual and documentary data, for the purpose of facilitating Counsel's provision of legal advice to Counsel's clients ("Client"). This engagement is made consistent with the doctrine established in United States v. Kovel, 296 F.2d 918 (2d Cir. 1961), and the AI-specific guidance articulated in United States v. Heppner, No. 24-CR-001 (D. Utah 2026). Provider does not independently provide legal services and does not form an attorney-client relationship with any Client. All services rendered by Provider are rendered on behalf of and under the supervision of Counsel.

§10.B — Attorney Direction, Control, and Supervision

Section 2 — Attorney Direction and Control

The ChronoLaw platform shall be used solely at the express direction and under the active supervision of Counsel. Counsel represents and warrants that:

• (a) Counsel is a licensed attorney in good standing with at least one state bar, or that a licensed attorney in good standing has expressly authorized use of the platform in connection with the specific matters for which the platform is accessed;
• (b) All matters created or processed within the platform relate to Counsel's representation of specific clients;
• (c) All inputs, queries, AI-generated analyses, chronologies, and outputs generated by the platform ("Work Product") are generated at Counsel's direction and are intended to reflect Counsel's mental impressions, legal theories, case strategy, and anticipation of litigation within the meaning of Fed. R. Civ. P. 26(b)(3) and applicable state equivalents (this defined term "Work Product" is distinct from the generic use of "work product" elsewhere in this Agreement, which refers broadly to legal work generally);
• (d) Counsel assumes full professional responsibility for reviewing, supervising, and exercising independent judgment over all outputs before reliance upon or disclosure of the same; and
• (e) Use of the platform does not substitute for Counsel's professional judgment and does not constitute the unauthorized practice of law by Provider.

§10.C — Supervising Attorney Designation

Each organizational account must designate a licensed attorney as the "Supervising Attorney" who bears professional responsibility for all use of the platform within that account. The Supervising Attorney:

• Accepts this Addendum on behalf of the firm and all authorized users (including paralegals, legal assistants, associates, and co-counsel);
• Bears professional responsibility for the platform's use by any non-attorney authorized user under ABA Model Rule 5.3 and applicable state equivalents;
• Is the named responsible party in ChronoLaw's automated privilege log (see Section V);
• Must be identified by full name, bar number, and jurisdiction at time of account creation or within 14 days of the firm's first matter creation, whichever comes first.

§10.D — Confidentiality, Data Isolation, and Non-Disclosure

Section 3 — Strict Duty of Confidentiality and Non-Disclosure

Provider shall maintain all Client data, matter data, uploaded documents, queries, AI-generated outputs, and associated metadata (collectively, "Privileged Case Data") in a closed, logically isolated environment segregated on a per-matter basis. Provider shall not:

• (a) Disclose any Privileged Case Data to any third party, including but not limited to governmental authorities, regulatory agencies, law enforcement, opposing parties, or other legal professionals, except as required by a final, non-appealable court order, validly issued subpoena, or other legal process;
• (b) Aggregate, combine, or cross-reference Privileged Case Data across separate client matters without Counsel's express written authorization; or
• (c) Allow access to Privileged Case Data by Provider personnel except as strictly necessary for infrastructure maintenance and security response, subject to the access controls described in Provider's Security Whitepaper.

Upon receipt of any governmental or legal demand for Privileged Case Data, Provider shall:

• (i) Immediately notify Counsel in writing no later than 24 hours after receipt of such demand;
• (ii) Decline to produce such data pending Counsel's response;
• (iii) Cooperate fully with Counsel's efforts to seek a protective order, quash the subpoena, or assert privilege; and
• (iv) Not produce any data over Counsel's written objection without a final, non-appealable order from a court of competent jurisdiction.

§10.E — Counsel Representations and Professional Responsibility

Section 7 — Attorney Representations and Competency

By designating a Supervising Attorney or activating Kovel privilege protections on a matter, Counsel represents and warrants:

• Counsel has reviewed the applicable rules of professional conduct in Counsel's jurisdiction(s) regarding the use of third-party AI tools in legal practice, including but not limited to ABA Model Rule 1.1 (Competence, including technology competence under Comment [8]), Rule 1.6 (Confidentiality), and Rule 5.3 (Responsibilities Regarding Nonlawyer Assistance);
• Counsel has obtained any client consent required under applicable professional conduct rules for cloud-based processing of privileged materials;
• Counsel will exercise independent professional judgment in reviewing all AI-generated outputs and will not rely upon any output without such review;
• Counsel understands that ChronoLaw does not provide legal advice and that the platform's outputs are tools to assist Counsel's analysis, not independent legal conclusions; and
• Counsel has assessed whether use of this platform is appropriate for the specific sensitivity level of each matter and has implemented any additional safeguards required for particularly sensitive representations (e.g., grand jury matters, national security matters, juvenile matters).

§11.A — Definitions

• "BAA" means a written Business Associate Agreement executed between you (or your organization) and ChronoLaw that incorporates or references the HIPAA Rules and governs our handling of PHI and ePHI on your behalf.
• "Covered Entity" has the meaning set forth in 45 C.F.R. § 160.103.
• "PHI" means Protected Health Information as defined in 45 C.F.R. § 160.103.
• "ePHI" means PHI that is maintained in or transmitted by electronic media, as described in 45 C.F.R. § 160.103 and the HIPAA Security Rule at 45 C.F.R. Part 164, Subpart C.
• "HIPAA Rules" means the Standards for Privacy of Individually Identifiable Health Information at 45 C.F.R. Part 160 and Part 164, Subparts A and E; the Security Standards for the Protection of Electronic Protected Health Information at 45 C.F.R. Part 164, Subpart C; and the Breach Notification Rule at 45 C.F.R. Part 164, Subpart D, each as amended from time to time.

Capitalized terms used in this section but not defined here have the meanings given elsewhere in these Terms, the EULA, or the Privacy Policy.

§11.B — Business Associate Status

ChronoLaw is not a Covered Entity. ChronoLaw becomes your business associate under the HIPAA Rules only when (i) you are a Covered Entity or a business associate of a Covered Entity, (ii) you submit PHI or ePHI to the Platform for purposes that make ChronoLaw a business associate under 45 C.F.R. § 160.103, and (iii) a BAA between you and ChronoLaw is fully executed and in effect for your account.

Without a BAA in effect, ChronoLaw does not agree to business associate obligations under the HIPAA Rules, and you must not submit PHI or ePHI to the Platform. Access to the Platform, acceptance of these Terms, or use of security features such as multi-factor authentication does not by itself execute a BAA or make ChronoLaw your business associate.

If a BAA is in effect, its terms control over this section to the extent of any conflict regarding PHI or ePHI. You may request a BAA at legal@chrono-law.com.

§11.C — Prohibition on PHI and ePHI Without a BAA

You must not upload, import, sync, transmit, store, or otherwise cause the Platform to receive, create, maintain, or transmit PHI or ePHI unless a BAA with ChronoLaw is in effect for your account before the PHI or ePHI is submitted. This prohibition applies to all submission paths, including direct uploads, queries and AI prompts, annotations, exports, API use, and connected integrations.

If you are uncertain whether content contains PHI or ePHI, you must resolve that question and execute a BAA before submission, or you must not submit the content. ChronoLaw does not provide legal advice regarding whether particular litigation materials constitute PHI or ePHI.

If we reasonably believe PHI or ePHI has been submitted without a BAA in effect, we may suspend processing, restrict account access, quarantine affected matters, and delete PHI or ePHI after providing notice when practicable, in addition to any other remedies available under these Terms.

§11.D — Permitted Uses; Safeguards; Subcontractors

When a BAA is in effect, ChronoLaw will use and disclose PHI and ePHI only as permitted by the BAA and the HIPAA Rules. ChronoLaw will implement administrative, physical, and technical safeguards designed to protect ePHI as required by the HIPAA Security Rule and as further described in our Privacy Policy and Security Whitepaper.

ChronoLaw may engage subcontractors to process PHI or ePHI on our behalf. We will enter into written agreements with subcontractors that contain the restrictions and conditions required by 45 C.F.R. § 164.314(a) before the subcontractor creates, receives, maintains, or transmits PHI or ePHI on our behalf. A current list of subprocessors that may process PHI or ePHI when a BAA is in effect is published at /legal/sub-processors. We will provide notice of material changes to that list as described in the Privacy Policy and the EULA.

ChronoLaw will not use PHI or ePHI for model training, product improvement, marketing, or benchmarking except as expressly permitted in the BAA or required by law.

§11.E — Sharing Responsibility

You are responsible for determining whether you are a Covered Entity or a business associate, whether a BAA is required before you submit PHI or ePHI, and whether your use of the Platform is appropriate for matters involving PHI or ePHI. You are responsible for:

• Executing and maintaining a BAA with ChronoLaw before submitting PHI or ePHI;
• Obtaining any patient, client, or workforce authorizations required before PHI or ePHI is submitted to the Platform;
• Applying the minimum necessary standard to PHI and ePHI you submit;
• Managing credentials, roles, matter access, and internal sharing among your Authorized Users;
• Evaluating and contracting with third-party integrations (cloud storage, practice management, research, and similar services) so that PHI or ePHI disclosed through those integrations remains authorized and lawfully protected; and
• Notifying ChronoLaw at legal@chrono-law.com if you become aware of unauthorized access to or use of PHI or ePHI within your account.

When a BAA is in effect, ChronoLaw is responsible for using and disclosing PHI and ePHI in accordance with the BAA and the HIPAA Rules, for implementing safeguards described in our Privacy Policy for ePHI we maintain, for entering into required subcontractor agreements, and for notifying you of breaches of unsecured PHI as required by the BAA and applicable law.

ChronoLaw is not responsible for PHI or ePHI you submit without a BAA in effect, for disclosures you or your Authorized Users make outside the Platform, or for the privacy or security practices of third-party services you connect to your account.

§11.F — Return, Destruction, Audit Records, and No Compliance Warranty

Return and destruction of PHI and ePHI are governed by the BAA and our Privacy Policy. Notwithstanding general deletion timelines for User Content, ChronoLaw may retain limited records that contain identifiers or metadata necessary to document access to PHI or ePHI, security monitoring, incident response, and compliance with the HIPAA Rules, including audit records described in 45 C.F.R. § 164.312(b) and documentation described in 45 C.F.R. § 164.316, for up to six (6) years from the date of creation or the date the record was last in effect, whichever is later, unless a longer period is required by law or the BAA.

ChronoLaw does not warrant that your use of the Platform will satisfy your HIPAA obligations, that regulators will find your practices compliant, or that submission of PHI or ePHI is appropriate for any particular matter. Security features, subprocessors lists, and audit retention capabilities describe controls ChronoLaw may provide when a BAA is in effect; they do not expand our obligations beyond the executed BAA and these Terms.

9.1 Third-Party Services

The Platform integrates with third-party services including:

• Cloud storage (Google Drive, Dropbox, OneDrive)
• Legal platforms (Clio)
• Legal research (WestLaw, LexisNexis)
• AI providers via Amazon Bedrock (Anthropic, Amazon, Cohere)

9.2 Your Responsibility

When you connect third-party integrations:

• You authorize ChronoLaw to access specified data on your behalf
• You are responsible for complying with third-party terms of service
• You maintain separate accounts and relationships with those providers
• You grant necessary permissions through OAuth or other authorization mechanisms

9.3 ChronoLaw's Role

We:

• Act as an intermediary to facilitate integrations
• Access only the data you authorize through the integration
• Do not control third-party services or their availability
• Are not responsible for third-party service failures or data loss

9.4 Disclaimers

WE ARE NOT RESPONSIBLE FOR:

• Third-party service availability, reliability, or performance
• Third-party data practices or privacy policies
• Third-party service fees or charges
• Integration compatibility or functionality
• Data loss from third-party services
• Third-party terms of service violations

You should review third-party privacy policies and terms before connecting integrations.

10.1 Subscription Fees

• Fees are based on your selected subscription tier (Pro, Team, or Enterprise)
• Current pricing is available at [website]/pricing
• Fees are billed monthly or annually in advance
• All fees are in US Dollars (USD)
• Fees are non-refundable except as expressly stated in these Terms

10.2 Payment Authorization

By subscribing, you authorize ChronoLaw to charge your payment method for:

• Initial subscription fee
• Recurring subscription fees (until cancellation)
• Any applicable taxes
• Late fees for failed payments

10.3 Payment Processing

• Payments are processed by our third-party payment processor
• We do not store complete credit card numbers
• You must provide accurate and complete billing information
• You must notify us of changes to payment information

10.4 Price Changes

We may change subscription prices:

• With 30 days' notice via email
• New prices apply at your next renewal
• You may cancel before renewal to avoid price increases
• Enterprise agreements have custom pricing terms

10.5 Taxes

Fees do not include applicable taxes (sales tax, VAT, GST, etc.). You are responsible for all taxes except those based on our net income. We will add applicable taxes to your invoice.

10.6 Failed Payments

If payment fails:

• We will attempt to collect payment for up to 30 days
• We may suspend access after 15 days of non-payment
• We may terminate your account after 30 days of non-payment
• You remain responsible for unpaid fees plus collection costs

10.7 Refund Policy

No Trial Period:

ChronoLaw does not offer a free trial or money-back guarantee.

No Refunds:

All subscription fees are non-refundable, including:

• Partial month refunds upon cancellation
• Unused subscription time
• Dissatisfaction with service
• Voluntary account closure

Exception:

We may provide refunds at our sole discretion for:

• Extended service outages caused by us (prorated credit)
• Billing errors
• Legally required refunds

10.8 Overdue Accounts

For overdue amounts:

• We may charge interest at 1.5% per month (or maximum legal rate)
• You are responsible for collection costs and legal fees
• We may suspend or terminate access
• We may use collection agencies or pursue legal action

11.1 Term

These Terms begin when you create an account and continue until terminated by either party.

11.2 Cancellation by You

You may cancel your subscription at any time:

• Log into your account settings
• Select "Cancel Subscription"
• Confirm cancellation

Upon Cancellation:

• Access continues until the end of your paid period
• No refund for remaining subscription time
• Automatic renewal is disabled
• You may export your data during the notice period

11.3 Termination by ChronoLaw

We may suspend or terminate your account:

Immediately, Without Notice:

• For violations of these Terms
• For fraud or suspected illegal activity
• For security threats to the Platform
• When required by law or court order
• For repeated abuse or policy violations

With 30 Days' Notice:

• If we discontinue the Platform
• For convenience (with prorated refund of prepaid fees)

Upon Termination:

• Your access is immediately revoked
• Fees for the notice period are still owed
• No refund for violations leading to termination
• We may delete your data per our retention policy

11.4 Effect of Termination

Upon termination or expiration:

• All licenses granted to you terminate immediately
• You must cease all use of the Platform
• You must delete any copies of our software or materials
• Provisions that by nature should survive will continue (payment obligations, disclaimers, limitations of liability, dispute resolution)

11.5 Data Export and Deletion

• You have 30 days after termination to export your data
• After 30 days, we will delete your data per our Privacy Policy
• We retain data only as required by law or legitimate business needs
• Backup copies are deleted within 90 days per rotation schedule

12.1 "AS IS" and "AS AVAILABLE"

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHRONOLAW DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Implied Warranties:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE
• QUIET ENJOYMENT
• ACCURACY OF DATA
• SYSTEM INTEGRATION

Performance Warranties:

• UNINTERRUPTED OR ERROR-FREE OPERATION
• AVAILABILITY AT ANY PARTICULAR TIME
• SECURITY OR FREEDOM FROM VIRUSES OR MALICIOUS CODE
• CORRECTION OF DEFECTS OR ERRORS
• COMPATIBILITY WITH YOUR SYSTEMS

12.2 AI Technology Disclaimers

REGARDING AI-GENERATED CONTENT:

• AI outputs may contain errors, inaccuracies, or "hallucinations"
• AI cannot replace human judgment and legal expertise
• AI-generated summaries and insights require human review and verification
• AI models may have biases or limitations in understanding context
• AI technology is constantly evolving and may change
• AI outputs should not be relied upon without independent verification

YOU ACKNOWLEDGE:

• AI is an assistive tool, not a replacement for legal analysis
• You remain solely responsible for all legal work product
• You must review and verify all AI-generated content
• You must exercise independent professional judgment
• AI limitations are inherent in the technology

12.3 Third-Party Services

We make no warranties regarding:

• Third-party services, integrations, or APIs
• Availability or reliability of integrations
• Accuracy of data from third-party sources
• Compatibility with third-party systems

12.4 Legal Compliance

We do not warrant that:

• The Platform complies with laws in all jurisdictions
• Use of the Platform complies with your professional ethics obligations
• The Platform is appropriate for all legal matters or use cases
• Use preserves attorney-client privilege or work product protection

12.5 No Professional Advice

THE PLATFORM DOES NOT PROVIDE LEGAL, TAX, ACCOUNTING, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD CONSULT APPROPRIATE PROFESSIONALS FOR SUCH ADVICE.

12.6 Some Jurisdictions

Some jurisdictions do not allow disclaimer of implied warranties. In such jurisdictions, the above disclaimers may not apply to you, and you may have additional rights.

13.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHRONOLAW'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF:

• $1,000 USD, OR
• THE TOTAL FEES YOU PAID TO CHRONOLAW IN THE 12 MONTHS PRECEDING THE CLAIM

13.2 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHRONOLAW SHALL NOT BE LIABLE FOR:

Indirect Damages:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
• LOSS OF DATA OR INFORMATION
• LOSS OF BUSINESS GOODWILL OR REPUTATION
• COST OF SUBSTITUTE GOODS OR SERVICES
• FAILURE TO REALIZE EXPECTED SAVINGS

EVEN IF:

• CHRONOLAW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
• SUCH DAMAGES WERE REASONABLY FORESEEABLE
• A REMEDY FAILS OF ITS ESSENTIAL PURPOSE

13.3 Specific Limitations

We Are Not Liable For:

• User Content or accuracy thereof
• Third-party services or integrations
• Unauthorized access to or alteration of your data
• AI inaccuracies or errors
• Service interruptions or downtime
• Security breaches beyond our reasonable control
• Your violations of professional ethics rules
• Privilege waiver or loss of confidentiality
• Your failure to backup data
• Legal malpractice or professional liability
• Decisions made based on AI outputs

13.4 Basis of the Bargain

These limitations reflect the allocation of risk between the parties. The Platform pricing reflects these limitations. We would not provide the Platform at these prices without these limitations.

13.5 Exception for Gross Negligence and Willful Misconduct

Nothing in these Terms excludes liability for:

• Gross negligence or willful misconduct by ChronoLaw
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

13.6 User Responsibility

You acknowledge that:

• You use the Platform at your own risk
• You are solely responsible for your professional work product
• You are responsible for verifying AI outputs
• You are responsible for compliance with professional ethics rules
• You should maintain appropriate insurance for your practice

14.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless ChronoLaw, its affiliates, and their respective officers, directors, employees, agents, and contractors ("Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your Use of the Platform:

• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights (intellectual property, privacy, confidentiality)
• Your User Content
• Your professional conduct or legal malpractice

Your Content and Conduct:

• Infringement claims related to User Content
• Unauthorized disclosure of confidential information
• Breach of attorney-client privilege
• Violations of professional ethics rules
• Misrepresentation or fraud

Third-Party Claims:

• Claims by your clients related to your use of the Platform
• Claims by opposing parties related to your use of the Platform
• Claims by third parties whose data you uploaded without authorization

14.2 Defense and Settlement

For indemnified claims:

• ChronoLaw will notify you promptly of any claim
• You will have sole control of the defense and settlement (with our approval)
• ChronoLaw may participate with its own counsel at its expense
• You may not settle without our written consent if it imposes obligations on us

14.3 Our Indemnification (Limited)

ChronoLaw will indemnify you against third-party claims that the Platform, as provided by us, infringes a US patent, copyright, or trademark, provided:

• You notify us promptly of the claim
• You give us sole control of defense and settlement
• You cooperate reasonably in the defense

Our Remedies:

We may, at our option:

• Obtain rights for you to continue using the Platform
• Modify the Platform to be non-infringing
• Replace the Platform with a non-infringing alternative
• Terminate your account and refund prepaid, unused fees

Exclusions:

We are not obligated to indemnify for claims arising from:

• Your modification of the Platform
• Your combination of the Platform with other services
• Your violation of these Terms
• Your User Content
• Third-party services or integrations

15.1 Informal Resolution

Before filing a legal claim, you agree to contact us at legal@chrono-law.com and attempt to resolve the dispute informally. We will work in good faith for 30 days to resolve the matter.

15.2 Binding Arbitration

If informal resolution fails, disputes will be resolved by BINDING ARBITRATION, not in court (except for small claims or injunctive relief as described below).

Arbitration Terms:

• Arbitration will be administered by the American Arbitration Association (AAA)
• AAA's Commercial Arbitration Rules will apply
• One arbitrator will be selected per AAA rules
• Location: Salt Lake City, Utah (or mutually agreed location)
• Governing law: Utah law (see Section 17.1)
• Each party pays their own attorneys' fees unless the arbitrator awards fees to the prevailing party

What Can Be Arbitrated:

• All disputes arising out of or relating to these Terms or the Platform
• Disputes about formation, validity, or enforceability of these Terms
• Disputes about the scope of arbitration

Exceptions (may be brought in court):

• Small claims court actions (if within jurisdiction limits)
• Injunctive or equitable relief for intellectual property infringement
• Emergency injunctive relief (temporary, pending arbitration)

15.3 Class Action Waiver

YOU AND CHRONOLAW AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS.

YOU WAIVE ANY RIGHT TO:

• Participate in a class action lawsuit or class-wide arbitration
• Act as a class representative or member
• Join your claim with claims of others
• Litigate disputes in a representative capacity

If the class action waiver is found unenforceable, the arbitration agreement does not apply to that claim, and the claim must be litigated in court.

15.4 Arbitration Opt-Out

You have 30 days from account creation to opt out of arbitration:

• Send written notice to: legal@chrono-law.com
• Include: Your name, email, account information, and statement that you opt out
• Must be sent within 30 days of accepting these Terms

If you opt out:

• Disputes will be resolved in court per Section 16.6
• Class action waiver still applies
• All other Terms remain in effect

15.5 Changes to Arbitration Terms

If we change this arbitration provision (other than address changes):

• Changes apply only to disputes arising after the change
• You may reject changes by opting out within 30 days
• Rejection does not affect existing arbitration provision

15.6 Jurisdiction and Venue (If Arbitration Does Not Apply)

If arbitration does not apply (opt-out, small claims, or unenforceable):

You agree that:

• Exclusive jurisdiction: State and federal courts in Utah County, Utah
• Venue: Utah County, Utah
• You consent to personal jurisdiction in Utah
• You waive objections to venue or inconvenient forum

16.1 Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Entire Agreement

These Terms, together with our Privacy Policy and EULA, constitute the entire agreement between you and ChronoLaw regarding the Platform and supersede all prior agreements, representations, and understandings.

Order of Precedence (in case of conflict):

1. Enterprise Agreement (for Enterprise customers)
2. These Terms of Use
3. EULA
4. Privacy Policy

16.3 Severability

If any provision of these Terms is found invalid or unenforceable:

• That provision will be enforced to the maximum extent permitted
• All other provisions remain in full force and effect
• The invalid provision will be replaced with a valid provision that achieves the intended economic effect

16.4 Waiver

Our failure to enforce any provision does not waive our right to enforce it later. A waiver of any breach is not a waiver of any other or subsequent breach.

16.5 Assignment

You may not assign these Terms or your account without our prior written consent. Any attempted assignment without consent is void.

We may assign these Terms:

• To an affiliate
• To a successor entity (merger, acquisition, sale of assets)
• For any other business reason

You will be notified of material assignments affecting your rights.

16.6 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except for the Indemnified Parties described in Section 15.

16.7 Force Majeure

We are not liable for delays or failures in performance caused by events beyond our reasonable control, including:

• Natural disasters
• Wars, terrorism, civil unrest
• Government actions or regulations
• Labor disputes
• Internet or telecommunications failures
• Third-party service provider failures
• Pandemics or public health emergencies
• Cyberattacks (not caused by our negligence)

During force majeure events, our obligations are suspended. We will make reasonable efforts to minimize impact.

16.8 Notices

To You:

• Notices will be sent to your account email address
• Legal notices are effective when sent
• You are responsible for maintaining a current email address
• Check your email regularly for important notices

To ChronoLaw:

• Email: legal@chrono-law.com
• Mail: ChronoLaw LLC, 358 E 250 N, Vineyard, UT 84059
• Notices are effective when received

16.9 Export Control

The Platform and underlying technology are subject to US export control laws. You agree:

• Not to export or re-export the Platform to prohibited countries
• Not to allow access by persons on denied-parties lists
• To comply with all applicable export laws and regulations
• Not to use the Platform for prohibited end uses (weapons development, etc.)

16.10 Government Users

If you are a US government entity, the Platform is "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212. Government use is subject to these Terms in accordance with FAR 12.212 and DFARS 227.7202.

16.11 Survival

The following provisions survive termination:

• User Content and Data (Section 7)
• Intellectual Property (Section 8)
• Payment Terms (amounts owed) (Section 11)
• Disclaimers (Section 13)
• Limitation of Liability (Section 14)
• Indemnification (Section 15)
• Dispute Resolution (Section 16)
• General Provisions (Section 17)

16.12 Relationship of Parties

You and ChronoLaw are independent contractors. These Terms do not create:

• An agency relationship
• A partnership or joint venture
• An employment relationship
• A franchise or distributorship
• Any fiduciary duties

16.13 Headings

Section headings are for convenience only and do not affect interpretation.

16.14 Language

These Terms are drafted in English. Any translations are provided for convenience. The English version controls in case of conflict.

16.15 No Legal Advice

NOTHING IN THESE TERMS CONSTITUTES LEGAL ADVICE. You should consult with an attorney regarding:

• Your obligations under these Terms
• Compliance with professional ethics rules
• Privilege and confidentiality issues
• Appropriate use of AI in your practice